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Managing Payments

Learn about payment methods, schedules, and tracking your payment history.

Payment Methods​

We support multiple secure payment options through Razorpay:

UPI​

  • Google Pay, PhonePe, Paytm, BHIM
  • Scan QR code or enter UPI ID
  • Instant confirmation

Debit/Credit Cards​

  • Visa, Mastercard, RuPay
  • Secure 3D authentication
  • EMI options on select cards

Net Banking​

  • All major banks supported
  • Redirects to your bank's portal
  • OTP verification required

Wallet (Limited)​

  • Select wallets for smaller amounts
  • Subject to wallet limits

Payment Schedule​

Understanding Milestones​

Your total plot cost is divided into milestones:

Total Cost
├── Advance Payment (at booking)
├── Milestone 1 (e.g., 30 days after booking)
├── Milestone 2 (e.g., 60 days after booking)
└── Final Payment (before registration)

Viewing Your Schedule​

  1. Go to My Bookings in your dashboard
  2. Select a booking
  3. Click Payment Schedule tab
  4. View all milestones with due dates

Payment Reminders​

You'll receive reminders:

  • 📧 Email: 7 days, 3 days, 1 day before due date
  • 📱 SMS: 3 days, 1 day before due date
  • 🔔 In-app: Push notification on due date

Making a Payment​

From Dashboard​

  1. Navigate to My Bookings
  2. Find the booking with payment due
  3. Click Pay Now on the due milestone
  4. Select payment method
  5. Complete payment on Razorpay
  6. Download receipt after success

Payment Confirmation​

After successful payment:

  • Instant email confirmation
  • Receipt available in dashboard
  • Booking status updated

Payment History​

Access your complete payment history:

  1. Go to Dashboard → Payments
  2. View all transactions with:
    • Date and time
    • Amount paid
    • Payment method
    • Transaction ID
    • Status

Downloading Receipts​

For each payment:

  1. Click on the transaction
  2. Select Download Receipt
  3. PDF receipt with all details

Late Payments​

Overdue Payments

Late payments may result in:

  • Penalty charges (as per layout terms)
  • Booking cancellation risk
  • Impact on allocation timeline

If you're facing difficulties:

  1. Contact support immediately
  2. Discuss payment plan options
  3. Request deadline extension (if applicable)

Refunds​

When Refunds Apply​

  • Booking cancellation (as per policy)
  • Double payment correction
  • Failed payment reversals

Refund Timeline​

TypeTimeline
Failed transaction reversal5-7 business days
Booking cancellation15-30 business days
Correction7-10 business days

Tracking Refunds​

  1. Go to Dashboard → Payments
  2. Filter by Refunds
  3. View refund status and expected date

Payment Security​

How We Protect You​

  • 🔒 SSL Encryption: All data encrypted in transit
  • 🛡️ PCI DSS Compliant: Razorpay handles card data
  • 📱 2FA: OTP verification for all payments
  • 🔐 No Card Storage: We don't store your card details

Safe Payment Tips​

  1. Only pay through official portal links
  2. Never share OTP with anyone
  3. Verify amount before confirming
  4. Keep transaction SMS/email for records
  5. Report unauthorized transactions immediately

Troubleshooting​

Having payment issues? See Payment Failures for solutions.